When we said 2024 was only the beginning, we meant it. This year will be the most ambitious year for SAP Business AI yet, with a target of 400 embedded AI use cases across our cloud portfolio.
Customers are already doing so much with SAP Business AI, from easing the burden on public authorities for aid distribution to revolutionizing procurement in the energy sector. In 2025, we will build on these achievements with the same razor-sharp focus: providing our customers with unparalleled business value.
Joule already offers customers a unified experience across our suite’s end-to-end business processes. Now, as we enter the era of AI agents, Joule will equip customers with agents that genuinely understand their business context and collaborate across all functions. AI agents that alleviate manual supplier and contract checks before creating purchase orders or automatically classify and direct millions of service tickets to the right team. These AI agents are impactful because they are grounded in what makes our customers’ businesses unique – their processes, tools, and data – thanks to SAP Business Data Cloud and SAP Knowledge Graph.
When it comes to AI agents, our customers are just getting started. That’s because the possibilities are endless with Joule’s agent builder. Customers can create and deploy custom agents that, like our out-of-the-box agents, are uniquely grounded in their business processes and data. We are excited to see how our customers drive business value in 2025 and beyond.
Before diving into the complete updates below, here are some of the highlights from Q1 2025:
Joule is gaining a host of new capabilities, including support for 11 languages: English, German, French, Spanish, Portuguese, Japanese, Korean, Chinese, Vietnamese, Greek, and Polish. Strict filters are also coming for precise, personalized answers tailored to each user’s context. Joule’s responses are now streamed for real-time feedback during processing. This eliminates frustrating delays and ensures a smooth, interactive experience, even with complex queries. Joule is fully integrated into SAP S/4HANA Cloud Public Edition for enhanced context and effortless navigation. In Q1 2025, Joule’s unified experience is reaching more customers across more SAP solutions, so be sure to explore everything Joule in the sections below.
Less manual work and democratized access are the name of the game for SAP Business AI in business transformation management. Joule for developers is front and center with code generation and optimization across ABAP, SAP Build Code, and SAP BTP Cockpit. SAP Signavio Process Manager and SAP Signavio Process Intelligence let customers use natural language to create process diagrams (“text-to-process”) or generate analytical dashboards (“text-to-widgets”). SAP LeanIX has a new AI-assisted inventory builder that automates IT landscape documentation. There is so much more to check out about AI in Joule for developers, SAP LeanIX, and SAP Signavio below.
A lot is happening in SAP Business AI for finance and spend. AI-assisted enterprise search, personalized “My Home” page features, situation handling, and error explanations are all coming to SAP S/4HANA Cloud Public Edition. Joule also expands to S/4HANA Cloud Private Edition, automating journal uploads, service initiations, trade classifications, and more. Plus, additional AI updates are coming to Concur Expense. Dive into everything below.
SAP Business AI for procurement and supply chain are flush with new AI enhancements. Joule joins SAP Ariba and SAP Field Service Management for natural language navigation and task completion. SAP Ariba Category Management offers AI-assisted category recommendations to help streamline strategic planning. SAP Green Token introduces AI-powered declaration image analysis for automatic data extraction from supplier declarations. There is much more to see, so check out procurement and supply chain below.
SAP Business AI for IT and developers has a range of exciting tools that will increase productivity and efficiency. SAP Datasphere gets AI-powered content generation and natural language search, further evolving into our overall data strategy with SAP Business Data Cloud. Generative AI Hub in SAP AI Core and SAP AI Launchpad offers new large language models (LLMs) to ensure the best fit for customized AI use cases. Its new model library feature simplifies LLM discovery and selection with detailed model cards and one-click deployment and its grounding management feature simplifies the management of grounding pipelines, enabling developers to create, modify, and search repositories using natural language. The new SAP HANA knowledge graph engine enhances LLM responses by grounding them in business-specific knowledge. This is just the tip of the iceberg; jump into everything and more below.
The first quarter is off to a strong start, but 2025 will see us deliver more use cases — on top of the more than 200 features already available — across our entire range of solutions. Customers can stay updated with forthcoming SAP Business AI releases here.
SAP Business AI for business transformation management
SAP BTP, ABAP environment
SAP S/4HANA Cloud Public Edition
Joule for developers, ABAP AI capabilities
General availability
With Joule, developers can quickly generate precise, contextualized code snippets and explanations. Joule uses purpose-built LLMs designed for SAP workloads. The ABAP LLM, for example, powers code predictions and explanations, helping developers work more efficiently.
Joule can also provide developers with real-time, context-aware support for code completion and optimization and create automation pipelines that understand the customers’ application environment, development project artifacts, and SAP-specific syntax.
Key capabilities include:
Predictive code completion based on context, comments, and project heuristics
Code explanations of core data services view entities, classes, interfaces, and functional modules
AI-powered assistance for documentation, best practices, and new concepts
Workflow development and decision assistance based on processes, API specifications, and connected systems
With these ABAP AI capabilities in Joule, developers can expect up to a 20 percent* reduction in time and effort spent writing ABAP code and a 25 percent* reduction in time and effort spent testing ABAP code.
In addition, the introduction of the ABAP AI SDK, powered by intelligent scenario lifecycle management, serves as an AI toolbox for ABAP developers. It allows them to use LLMs available through the generative AI hub in SAP AI Core and seamlessly infuse AI capabilities into their custom ABAP applications.
Get started with Joule for developers here.
SAP Signavio Process Manager
AI-assisted process modeler, text to process
General availability
Process modelers can use the AI-assisted process modeler, text to process, to create business process model and notation diagrams from simple text descriptions. This eliminates the manual effort of traditional process mapping from scratch. Intuitive functionality also means non-technical stakeholders can contribute to process design, facilitating better collaboration and shared understanding.
Process modelers can reduce their business process modeling time by up to 50 percent* and time to value for business process modeling by up to 50 percent.*
Get started with AI-assisted process modeling here.
SAP Signavio Process Intelligence
AI-assisted process analyzer, text to widget
Beta release
Business users at all operational and strategic decision-making levels can quickly analyze process data using the text-to-widget feature in SAP Signavio Process Intelligence. This feature allows users to create dashboard widgets instantly using natural language queries, democratizing data analysis and reducing the reliance on specialized analysts for routine tasks. The result is broader access to process insights, faster time-to-value, and increased efficiency for the entire organization.
Get started AI-assisted process analyzer here.
SAP LeanIX solutions
AI-assisted inventory builder
General availability
Enterprise architects can now effortlessly document their IT landscapes with the SAP LeanIX AI-assisted inventory builder. This feature lets you easily upload various data formats, including documents, PDFs, diagrams, and pictures. Once uploaded, the AI automatically discovers and extracts relevant architectural elements like applications and IT components.
This translates to significant business value with up to an 80 percent* reduction in the time required to create factsheets, up to a 75 percent* reduction in project implementation timelines, and up to 75 percent faster time to value, ultimately increasing productivity and freeing valuable resources.
Get started with AI-assisted inventory builder here.
SAP LeanIX solutions
Joule
Early Adopter Care
Enterprise architects can quickly find the information they need within SAP LeanIX using the unified copilot Joule. Joule allows you to search for and navigate to fact sheets, reports, and diagrams from anywhere within the application using simple natural language queries. This boosts productivity by simplifying information discovery and reduces the need for extensive training, especially for infrequent users.
The business impact is substantial, with up to a 50 percent* improvement in search time for relevant documentation and factsheets and up to a 75 percent* reduction in time to productivity for all SAP LeanIX users.
Get started with Joule and SAP LeanIX here.
SAP Central Business Configuration
AI-assisted scoping and configuration services
General availability
Business process owners and IT administrators can now effortlessly manage AI capabilities across their entire SAP landscape with SAP Central Business Configuration. The new AI-assisted scoping and configuration services tool provides a central hub integrated with SAP for Me. It is available free of charge to activate, deactivate, and test SAP Business AI features.
This eliminates the previous complexities of individual solution activation and allows you to quickly deploy and leverage the full potential of SAP’s AI portfolio, saving valuable time and resources while driving innovation.
SAP Central Business Configuration is free for customers and partners.
Learn more about AI-assisted scoping and configuration here.
SAP Business AI for finance and spend
SAP S/4HANA Cloud Public Edition
AI-assisted explanations of fixed asset deprecation keys, AI-assisted easy filter, AI-assisted smart summarization, and AI-assisted financial business insights
General availability
After a successful beta program conducted with dozens of customers, we are thrilled to announce that these features are now generally available for all SAP S/4HANA Cloud Public Edition users:
SAP S/4HANA Cloud Public Edition
AI-assisted easy enterprise search, AI-assisted smart personalization of My Home, AI-assisted situation handling, and AI-assisted error explanation
Beta release
The latest update of SAP S/4HANA Cloud Public Edition includes advanced AI capabilities, empowering users across supply chain, finance, procurement, and more to operate smarter and faster. By automating tasks, providing actionable insights, and enabling better decision-making, they help boost the productivity of business users. Examples include:
We also expanded Joule’s capabilities in SAP S/4HANA Cloud Public Edition. For instance, business users can access critical business information with AI-assisted insight card creation. Using natural language queries in Joule, they can instantly generate cards summarizing key data and add them to their “My Home” page with a single click. This empowers them with increased productivity and reduced training time while expanding the availability of personalized insight cards tailored to individual needs. On average, SAP S/4HANA Cloud Public Edition users can execute transactional tasks 90 percent* faster, thanks to Joule.
SAP S/4HANA Cloud Private Edition
With this 2023 FPS03 release, we have shipped innovative AI capabilities that help businesses increase employee productivity, assist in decision-making, and provide predictive insights to better adapt to changing demands and compete in an unpredictable environment.
AI-assisted journal upload
General availability
Accountants working on period-end journal entries can streamline their work with AI-assisted journal upload in SAP S/4HANA Cloud Private Edition. This new SAP Fiori app automates the creation and upload of manual journals. Upload guidance documents, create journal upload cases, and let the AI generate compliant posting proposals. AI-assisted journal upload reduces manual effort by up to 85 percent* per accrual and provision case. It also improves data quality through automated validation, strengthens compliance with full audit trails, and empowers finance teams to become a more strategic and lean function.
Get started with AI-assisted journal upload here.
AI-assisted in-house service initiation
General availability
Repair shop managers struggling with mountains of paperwork can now enjoy a streamlined alternative to manual data entry. The AI-assisted in-house service initiation solution uses cutting-edge Document Information Extraction to automatically capture data from existing paper documents and seamlessly populate the SAP system, creating a ready-to-use list of repair objects for the team. Repair staff can then review the generated order before processing it to completion.
It eliminates tedious data entry, reduces errors, and prevents data loss, especially crucial when deadlines are tight. Users gain valuable time back, saving up to 50 percent* of the time needed to prepare the confirmation notices of conducted service orders.
Get started with AI-assisted in-house service initiation here.
AI-assisted generation of trade classification proposals
General availability
Compliance officers and international trade professionals can streamline global trade compliance with AI-assisted trade classification automation in SAP S/4HANA Cloud Private Edition. Users can leverage SAP HANA fuzzy search technology to generate intelligent proposals for customs tariff numbers and commodity codes based on existing product classifications. These proposals can be quickly activated for single or multiple products, eliminating manual research and ensuring accurate and consistent classifications across the product portfolio.
This automation offers up to a 50 percent* reduction in time and cost for the product classification process to boost productivity, reduce compliance risks, and accelerate time-to-market for internationally traded goods.
Get started with AI-assisted generation of trade classification proposals here.
AI-assisted labor demand planning
General availability
AI-assisted predictive labor demand planning allows warehouse supervisors to forecast workload needs precisely for picking and packing processes. The feature uses historical data to predict task durations, eliminating guesswork and complex configurations. This leads to up to a 50 percent increase in warehouse supervisor productivity and up to a five percent reduction in delays related to customer order shipments and deliveries. Warehouses using this tool gain greater transparency into operations, better optimize resource allocation, and improve their on-time delivery fulfillment, boosting customer satisfaction.
Get started with AI-assisted labor demand planning here.
This release also expands transactional and navigational capabilities in Joule across critical business functions, including:
Dispute and payment resolution (a detailed description of the dispute resolution agent is below)
Revenue accounting, contracts, and reconciliation
Sales order management, issue resolution, and billing info
Service confirmations: details, actions, and lifecycle
Maintenance order, notification, and job management
Project work breakdown structure (WBS) and network management
Purchase requisitions, updates, and details
Bill of materials (BOM) and change record access
Invoicing, billing, and clarification case views
The new features above empower users to automate tasks, access information quickly, and streamline their workflows. This will drive greater efficiency and faster time to insight across the organization.
Get started here.
SAP S/4HANA Cloud Private Edition
Dispute resolution agent
Beta release
Accounts receivable clerks can streamline dispute resolution with the intelligent dispute resolution agent in SAP S/4HANA Cloud Private Edition. Instead of manually identifying discrepancies, clerks can use AI-driven automation to quickly analyze invoice details and contractual terms, easily detecting errors or mismatches. The system proactively suggests next steps, such as creating a credit memo, ensuring financial accuracy and faster resolution. By automating error detection and resolution, clerks save valuable time and resources while maintaining control over key decisions.
Faster dispute resolution builds trust with vendors, strengthens relationships, and keeps financial operations running smoothly.
With this AI agent, contract accountants can expect to reduce dispute management handling costs by up to 30 percent*, customer churn attributable to disputes by up to 10 percent*, and days sales outstanding (DSO) by up to one percent.*
Get started here.
Concur Expense
AI-assisted chart of accounts upload
General availability
Setting up Concur Expense just got easier with an automated chart of account uploads. Finance administrators can now seamlessly import expense accounts directly from their accounting systems, such as QuickBooks Online or Xero, or by uploading a chart of accounts file. This feature automatically creates and maps expense types and account codes within Concur Expense, eliminating manual data entry and ensuring accurate alignment with existing financial systems.
The result is a 50 percent* faster master data setup process, reduced administrative overhead, and a more efficient expense management experience from the start.
Get started with AI-assisted chart of accounts upload here.
Concur Expense
AI-assisted policy assistance
Early Adopter Care
Finance teams and business travelers often struggle with complex and ever-changing expense policies, leading to errors and frustration. The policy assistance feature in Concur Expense provides real-time guidance and alerts before and or during their business trip, prior to money being spent, allowing the business traveler to make compliant spend decisions during their business trip.
This drives compliant spending, improves the traveler experience, minimizes expense report issues, and can lead to faster reimbursement. Ultimately, companies can reduce costs, boost policy awareness and guide finance teams to make compliant spend decisions.
Get started with AI-assisted policy assistance here.
SAP Business AI for procurement
SAP Ariba Category Management
AI-assisted category strategy recommendation
General availability
Category managers can significantly improve their strategic planning with SAP Ariba Category Management. Previously, they had to spend countless hours manually analyzing cost structures, market dynamics, and other data to craft detailed strategy recommendations. With this new feature, category managers are provided with detailed recommendations to improve the category’s performance. This solution eliminates the need for time-consuming manual data analysis, empowering faster, more informed decision-making.
Streamlining the planning process accelerates category strategy development, improves savings on actively managed categories, and increases spend under management, ultimately advancing category management maturity. This translates to up to a 60 percent* improved efficiency of category management processes.
Get started with AI-assisted category strategy recommendations here.
SAP Ariba solutions
Joule
SAP Early Adopter Care
Procurement professionals using SAP Ariba solutions, from sourcing experts to casual requisitioners, can now avoid navigational and transactional complexities. Joule now seamlessly integrates with SAP Ariba Sourcing, Supplier Management, and Buying, providing intuitive navigation and natural language processing for information access and task completion.
This results in up to 50 percent* faster informational searches and up to 50 percent* quicker execution of navigation and transactional tasks, enabling procurement teams to redirect their efforts toward strategic activities and maximize their contribution to organizational goals.
Get started with Joule and SAP Ariba solutions here.
SAP Business AI for supply chain
SAP Integrated Product Development
AI-assisted digitalization of legacy drawings
Beta release
For companies with extensive legacy 2D drawings, SAP Integrated Product Development now offers automated hotspot creation and business data mapping. This feature streamlines the digital transformation of these drawings and allows users to quickly link visual elements to backend data for applications like interactive spare part catalogs and asset management. This increases aftermarket sales revenue and improves customer satisfaction through enhanced service efficiency and more effective stock management.
For example, this results in an up to 10 percent* improvement in field service technician productivity and annual savings of €71,000* for a company of 2,000 employees and €1 billion of annual revenue.
Get started with AI-assisted digitalization of legacy drawings here.
SAP Green Token
AI-assisted declaration image analysis
Beta release
Sustainability managers and procurement teams can now use the declaration image analysis feature in SAP Green Token to automatically search, validate, and extract information from supplier sustainability declarations.
Gone are the days of manual data entries or sifting through countless documents. The data is now seamlessly embedded in SAP Green Token, enabling enhanced traceability and compliance with sustainability standards and regulations. This automated data extraction eliminates the need for costly, time-consuming in-house data extraction solutions and ensures accurate data capture from sustainability declarations such as ISCC PLUS.
This eliminates the cost of data extraction tools and reduces the time needed to search for declarations. It also decreases the time required to review, interpret, and post data by up to 93 percent.*
Get started with AI-assisted declaration image analysis here.
SAP Field Service Management
Joule
SAP Early Adopter Care
Dispatchers can streamline their processes with Joule in SAP Field Service Management. By leveraging intuitive conversational search, dispatchers can quickly and easily find the necessary information. Ask Joule a question using natural language and receive instant answers from SAP Help Portal, eliminating the time-consuming process of manual searches. Dispatchers can also plan service orders using transactional capabilities in Joule.
This translates to an up to 12.5 percent* increase in dispatcher productivity, freeing valuable time for more strategic tasks. Moreover, Joule empowers dispatchers to optimize resource allocation, reducing erroneous field service deployments by up to five percent* and driving greater operational efficiency.
Get started with Joule and SAP Field Service Management here.
SAP Business AI for sales and service
SAP Sales Cloud Version 2 and SAP Service Cloud Version 2
AI-assisted duplicate detection
General availability
To detect duplicate sales and service orders, sales and service agents can scan the customer database and existing service orders with AI-assisted duplicate detection. This helps sales agents save time and prevents the creation of duplicate records, ensuring a cleaner database for operations and sales forecasts. Service agents also benefit from reduced mis-dispatch of field technicians, ensuring higher customer satisfaction.
Service agents can expect a complete elimination of in-field service mis-dispatches, and both sales and service agents can reduce the time it takes to detect potential duplicate service orders and records by up to 60 percent.*
Get started here.
SAP Sales Cloud Version 2
Joule
SAP Early Adopter Care
Sales teams can win more deals with Joule for SAP Sales Cloud. Joule enables more effective customer interactions by directly providing intelligent recommendations and insights within the sales workflow. Joule’s understanding of natural language queries means it can deliver context-specific and accurate search results, guiding users to precisely the information they need within the application.
This offers up to 50 percent* faster informational search and 30 percent* faster navigation for transactional tasks, directly boosting sales team productivity and enhancing the customer experience with more informed and efficient interactions.
Get started with Joule and SAP Sales Cloud Version 2 here.
SAP Business AI for marketing and commerce
SAP CX AI Toolkit
AI-assisted CX agents
General availability
AI-powered automation offered by the SAP CX AI Toolkit will change how customer service agents handle complex cases within SAP Sales and Service. This no-code solution allows businesses to configure AI agents that intelligently classify and route cases, automatically capture knowledge from resolved issues, and quickly surface answers from across the organization’s knowledge base.
This automation frees employees to focus on high-value interactions, improves service quality, provides faster resolution times, and increases customer satisfaction. Organizations can achieve up to a 50 percent improvement in sales staff productivity of agent-handled tasks and a 50 percent improvement in service staff productivity of agent-handled tasks.
Get started with AI-assisted CX agents here.
SAP CX AI Toolkit
AI-assisted shopping assistant
SAP Early Adopter Care
E-commerce businesses looking to enhance their online shopping experience can get game-changing benefits from the shopping assistant in SAP CX AI Toolkit. This intelligent assistant integrates with SAP Commerce Cloud, allowing customers to interact and find products using natural language, compare options, and receive personalized recommendations, much like a helpful in-store sales associate.
This conversational approach streamlines product discovery, increasing conversion rates, and offers higher average order values through effective up-selling and cross-selling opportunities. Looking at the numbers, this feature provides a five percent* increase across online conversion rate, average order value, and repeat purchases.
Get started with AI-assisted shopping assistant here.
SAP Emarsys Customer Engagement
AI-assisted report builder
Beta release
Marketing professionals constantly need to analyze campaign performance and prove their campaigns’ return on investment (ROI). With the report builder in SAP Emarsys Customer Engagement, they can quickly generate custom reports on any metric using simple, natural language prompts. This eliminates the need for complex data manipulation or reliance on IT, freeing up valuable strategic planning and optimization time.
Employees will enjoy an up to 25 percent* reduction in the time spent on report creation and analysis. Overall, the result is increased marketing efficiency, data-driven decision-making, and the ability to clearly communicate campaign successes and areas for improvement to stakeholders, ultimately driving better business outcomes.
Get started here.
SAP Business AI for human resources
SAP SuccessFactors Incentive Management
Joule
SAP Early Adopter Care
Employees can get instant answers to incentive management questions with Joule for SAP SuccessFactors. For example, sales representatives can now use natural language to quickly access their compensation details, eliminating the need for time-consuming inquiries. Joule provides 24/7 self-service support, delivering accurate and secure responses in seconds. This empowers sales teams to focus on selling, significantly reducing administrative overhead and boosting overall productivity.
The result is a dramatic improvement in efficiency, with an up to 70 percent* reduction in inquiry response time and an up to 85 percent* self-service resolution rate.
Get started with Joule and SAP SuccessFactors Incentive Management here.
SAP Business AI for IT and developers
SAP Datasphere
AI-assisted content generation for catalog
General availability
With the content generation feature in SAP Datasphere, data stewards can better handle the growing volume of data assets. It automates creating business descriptions, assigning business terms, and defining KPIs for data assets within the catalog. Stewards no longer must have deep technical expertise in complex SAP data structures. AI-assisted content generation will automatically generate context-aware and comprehensive descriptions and apply relevant tags from a hierarchical list.
This reduces the time required to maintain metadata for catalog assets, freeing valuable time for strategic data governance initiatives by up to 87 percent. Improved data discoverability and comprehension empower data modelers and business users to leverage data more effectively, leading to better decision-making and increased productivity across the organization.
Get started with AI-assisted content generation for catalog here.
SAP Datasphere
AI-assisted search
General availability
Data analysts and business users struggling to find the right data assets within SAP Datasphere can now benefit from the AI-assisted search feature, which offers a groundbreaking approach to data discovery. It empowers users to search using natural language queries, eliminating the need to navigate complex filter options and manually sift through hundreds of results. Users can ask for what they need, regardless of query complexity, and the search feature will understand their request and deliver precise results across the repository, catalog, and data marketplace.
This means an up to 90 percent* reduction in time spent on complex data artifact searches, enabling users to focus on analysis and insights generation rather than time-consuming data hunts.
Get started with AI-assisted search here.
SAP BTP cockpit
Joule
General availability
After a limited beta program, Joule in SAP BTP cockpit is now generally available with its first set of capabilities. It helps platform administrators ask questions related to their SAP BTP resources, such as users or the runtime environment, in the cockpit. Users can also ask questions about SAP BTP services or the cockpit.
Joule references SAP BTP cockpit documentation, summarizes its findings, and links to relevant help content. Platform administrators will experience up to 95 percent faster informational searches and up to 90 percent more rapid execution of navigation and transactional tasks.
Get started with Joule in SAP BTP cockpit here.
SAP HANA Cloud
AI-assisted database administration
General availability
SAP HANA Cloud database administrators can simplify complex tasks and boost operational efficiency using this generative AI-powered feature. AI-assisted database administration can quickly generate summaries of issues and alerts, provide seamless navigation to specific applications, convert natural language into SQL statements, and prompt responses to queries for SAP HANA Cloud.
These capabilities give administrators an up to 20 percent* reduction in management effort for SAP HANA Cloud instances, accelerate productivity for new database administrators, and reduce the time required for issue resolution.
Get started with AI-assisted database administration here.
Generative AI hub in SAP AI Core and SAP AI Launchpad
Product enhancements
General availability
The generative AI hub in SAP AI Core and SAP AI Launchpad enables developers to access market-leading LLMs in a governed environment, run AI models securely and cost-effectively, and maximize value creation from generative AI use cases for SAP applications. Developers can save up to 60 percent* on IT expert efforts to onboard and run AI models securely and increase value realization by up to 50 percent* once use cases are available to end users.
This quarter, we released the grounding management feature, designed to simplify the management of grounding data pipelines. It empowers developers to manage their data repositories easily without coding skills. They can easily create, duplicate, and delete repositories. In addition, they can configure and run searches using natural language. Users can view detailed information about their data, manage search settings — for example, chunk size or number of documents retrieved — and integrate search results into their workflows.
Get started with grounding management.
The new model library feature helps users find and understand the available LLMs in generative AI hub without getting lost in technicalities. With simple browsing modes like “catalog” and “leaderboard” for comparing performance, they can easily pick the perfect model for their needs. Detailed model cards provide all the necessary information, from data types to costs and quality metrics, including safety metrics. Leveraging an LLM is just a click away: check it out and see how effortless model exploration can be.
Get started with the model library.
Furthermore, we’re excited to introduce further content filtering capabilities via Meta’s Llama Guard framework. Hosted by SAP, this advanced content filtering module offers enhanced safety by screening inputs and outputs for various content categories, including violent crimes, hate speech, and sensitive topics like child exploitation and self-harm. By providing comprehensive filtering capabilities, LLama Guard helps ensure a safer and more secure user experience, giving you peace of mind knowing that your interactions are protected.
Finally, the generative AI hub has added some fantastic LLMs to its lineup. We now have cutting-edge reasoning models like OpenAI’s o1 and o3-mini and frontier models such as Anthropic Claude 3.7 and Gemini 2.0 Flash. These models have performed exceptionally well in public benchmarks, making top-notch AI accessible to all our developers. Whether you’re working on agentic tasks or need help with completions, these innovative models have got you covered. Check them out and see the difference they can make in your AI projects: visit SAP Notes for more information on available models.
Finally, an SAP Early Adopter Care program dedicated to SAP’s generative AI hub orchestration workflow is now open for registration. Since Q4 2024, the orchestration workflow has ensured that LLMs deliver reliable, business-ready results by providing structured inference orchestration, content filtering, and data masking.
Document Information Extraction, premium edition
Product enhancements
General availability
The instant learning feature released last quarter has been enhanced to support SAP default schemas for standard document types. Once the user activates instant learning in Document Information Extraction, premium edition, the service can use extraction result feedback to select the best model for individual fields in pre-configured SAP schemas for invoices, payment advice, and purchase orders.
Check this demo to see the feature in action.
Moreover, the service now supports processing text-based files such as DOC, DOCX, EML, MSG, OFT, TXT, and similar, as well as business card, invoice, purchase order, and custom documents in the following file types: CSV, NUMBERS, ODS, TSV, XLAM, XLS, XLSB, XLSM, XLSX, XLT, XLTM, XLTX, and XML. These additional document types improve its usability and help it execute business processes with greater efficiency.
See the full list of supported file types.
Users can also subscribe to the Document Information Extraction UI using the Identity Authentication service. This service will handle authentication and authorization tasks in SAP BTP with a single sign-on solution across SAP software. It allows smooth user authentication, enabling support for both internal and external users.
Document Information Extraction is also available in new data centers, including Google Cloud Platform in the Kingdom of Saudi Arabia (SA30), Google Cloud Platform in India (IN30), and AWS in Brazil (BR10).
See what’s new in the release notes.
SAP Build Process Automation
Generative AI capabilities
General availability
Process developers can streamline and optimize data processing automation from numerous documents efficiently and effectively with the generative AI capabilities of Document Information Extraction premium edition. This feature is now natively embedded into SAP Build Process Automation. It automates document reading and processing using AI with schema-based data extraction, eliminating the need for manual intervention and reducing time and effort to process documents by up to 50 percent.*
It also eliminates the need to create and maintain Document Information Extraction templates by enabling schema-based extraction and field-specific prompt engineering, reducing the time and effort required to maintain document templates by up to 80 percent.*
In addition, several generative AI capabilities have been introduced in SAP Build Process Automation. Citizen developers can now interactively generate and edit artifacts from natural language descriptions, receive active content recommendations and gap analysis, and generate summarization of artifacts. They can expect to save up to 40 percent* of their implementation time.
Get started with generative AI in SAP Build Process Automation here.
SAP Build Code
Product enhancements
General availability
Developers can now use Joule in SAP Build Code to ask questions related to SAP products, services, and software development or engineering and get answers based on content from SAP Help Portal.
They can easily retrieve answers to questions about their SAP BTP ABAP environment and other SAP products. Based on content from SAP Help Portal, they can also get guidance on development tools and practices.
Get started with SAP Build Code here.
SAP HANA Cloud
Knowledge graph engine
General availability
The new knowledge graph engine embedded in SAP HANA Cloud offers SAP HANA application developers the chance to build meaningful business applications powered by generative AI.
The knowledge graph engine enhances LLM responses by grounding them in business-specific knowledge stored in the knowledge graph, enabling precise natural language querying and improved AI-driven outputs. It also supports graph-based retrieval-augmented generation scenarios, where relevant information is dynamically retrieved from the knowledge graph to improve AI outputs.
SAP Knowledge Graph integrates seamlessly within SAP HANA Cloud, reducing the need for additional data handling while maintaining data quality, governance, and security for intelligent applications. The knowledge graph engine improves decision-making, enhances logical formality, and improves performance and scalability in handling RDF with relational data.
Register for the SAP Early Adopter Care program and get started here.
Philipp Herzig is is chief technology officer and chief AI officer of SAP SE.
*Disclaimer: This article provides estimated benefits. All calculations are estimates based on SAP customer case studies, SAP benchmarks and other research. Actual benefits may vary and may be affected by additional factors not considered by this article. The information is provided “as is” without warranty of any kind, expressor implied, and in no event shall SAP be liable for any damages whatsoever in relation with the use of this article. See Legal Notice on https://www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
